Frequently Asked Questions (FAQ'S)

How to Order?

Browse and select the product you wish to buy. Click the “Buy It Now” button on the product page. Enter your delivery details, including name, address, and phone number. Choose your preferred delivery method. Click the “Complete Order” button to confirm your purchase.

Do you Allow to open Parcel Before Payment?

All parcels can be opened before payment for your satisfaction. Enjoy smart deals and a worry-free shopping experience at Zaisha Store!

How to Return Your Product

To return a product, simply ship the parcel back to our official address.
Our team will inspect the item and accept or reject the return based on the reason and product condition.

For full details, please refer to our Return Policy page.

I Received a Damaged Product – What Should I Do?

Don’t worry! Simply contact us on our WhatsApp helpline or call our customer support.
Based on the product and issue, we’ll offer an exchange or return within 7 days of delivery.